I keep receiving the message: Error Whoops! We hit a snag loading your data. Please try again

[mpowell5-]

I tried logging out and using a different browser however I am still receiving the message

Error
Whoops! We hit a snag loading your data. Please try again

[SamS1]

Try clearing your browser cache and cookies.  Cookies are small files that temporarily store data on your computer. We use them to personalize your experience so you see information you already entered and not items that are irrelevant or repetitive. On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser. Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

• Internet Explorer
• Mozilla Firefox
• Google Chrome
• Safari
• Safari for iOS (mobile devices)

You also might want to do a restart after you clear your browser.