turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I just submitted refund but accidentally included Deluxe Upgrade ($60) because I clicked in from an email advertising 20% off. Can I receive $ back for that, or a credit?

I file every year with the free version of TurboTax. I did not realize clicking into TurboTax from my email would automatically add Deluxe to my order. I've submitted and paid $60 for nothing. Can I receive money back for that or a credit?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
CatinaT1
Employee Tax Expert

I just submitted refund but accidentally included Deluxe Upgrade ($60) because I clicked in from an email advertising 20% off. Can I receive $ back for that, or a credit?

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies