I just downloaded and purchased the software on my iPad however I am not able to proceed with my 2016 return
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I just downloaded and purchased the software on my iPad however I am not able to proceed with my 2016 return

 
2 Replies
Level 15

I just downloaded and purchased the software on my iPad however I am not able to proceed with my 2016 return

You can not install Turbo Tax on an iPad.  Only full Windows or Mac computers.  Maybe you can use a friends or family computer to install it on.

Or Contact Customer Service during office hours M-F 5am-5pm Pacific (8-8 Eastern)        https://support.turbotax.intuit.com/contact/
Level 15

I just downloaded and purchased the software on my iPad however I am not able to proceed with my 2016 return

Here are the system requirements to install Turbo Tax for Windows…..
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901571-turbotax-for-windows-system-requirements">https://ttlc.int...

Here are the system requirements to install Turbo Tax for MAC…..
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899173-turbotax-for-mac-minimum-system-requirements">https://ttlc...>
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