I have upgraded to be able to access a live person, Why cannot I not get a live person?

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I have upgraded to be able to access a live person, Why cannot I not get a live person?

Live help is only available during daytime business hours M-F after tax season.

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I have upgraded to be able to access a live person, Why cannot I not get a live person?

Live help is only available during daytime business hours M-F after tax season.

I have upgraded to be able to access a live person, Why cannot I not get a live person?

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