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You do not "get" $2000 per child as a refund. That is not how it works. First the $2000 per child is used to reduce any tax you owe. If your tax owed is reduced to zero, the rest of the $2000 per child can be used as the refundable additional child tax credit----up to $1600 per child but possibly less, depending on how much tax you owed and depending on how much you earned from working.
The total per child is $2000. First the $2000 is used to reduce your tax owed down to zero. When (if) your tax owed is zero, the "rest" of the $2000 can be added to your refund as the Additional Child Tax Credit----up to a maximum of $1600 per child. But....that Additional Child Tax Credit also depends on how much you earned by working.
Take the amount you earned, subtract $2500, and multiply what is left by 15%. That is your additional child tax credit ---- up to a maximum of $1600 per child.
Look at your 2023 Form 1040 to see the child-related credits you received
PREVIEW 1040
https://ttlc.intuit.com/questions/1901539-how-do-i-preview-my-turbotax-online-return-before-filing
Child Tax Credit line 19
Credit for Other Dependents line 19
Earned Income Credit line 27
Additional Child Tax Credit line 28
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