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jet4va
New Member

TurboTax 2017 for Mac hung up on extracting update

Just installed on MacBook Pro from CD

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3 Replies

TurboTax 2017 for Mac hung up on extracting update

Did you remove the CD from the drive?
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
AngelLO
New Member

TurboTax 2017 for Mac hung up on extracting update

Here are some troubleshooting tips:

https://ttlc.intuit.com/replies/3300415

If the problem persists you can contact us using the link below:

https://support.turbotax.intuit.com/contact/

TurboTax 2017 for Mac hung up on extracting update

I have this problem too.  I notice if I wait like 10 minutes or something outrageous it will complete.

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