I have signed out, used link from email and logged back in and still does not discount the 50%....

poppie77 · ‎June 3, 2019

GabiU · ‎June 3, 2019

If your discount is not showing up in your shopping cart, please clear cache & cookies & try again.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

GabiU · ‎June 3, 2019

If your discount is not showing up in your shopping cart, please clear cache & cookies & try again.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

mesquitebean · ‎June 3, 2019

A lot of people are reporting problems with that email and the 50% discount (or in some cases a 25% discount.)

We're trying to verify that it's an official offer emailed by TurboTax, but it has not been verified yet by the Moderators in this user community forum. So it's not completely clear yet what all is going on.

In any case, you should phone in and speak to TurboTax Customer Support to report the problem and let them deal with it.

Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

FAQ: What is the TurboTax phone number?

https://ttlc.intuit.com/replies/3300041

I have signed out, used link from email and logged back in and still does not discount the 50%....