Error message 'looks like we hit a slight snag, try back later' What can I do

[happyhollow188]

I have shut down and restarted computer and still get the message. I am at the point in the Federal return to input W-2

[DoninGA]

This is a known problem.  See this TurboTax support FAQ - https://ttlc.intuit.com/questions/4163383

[carpenter-toryma]

I have set aside time to file my taxes multiple in the past  7 days and cannot get past this damn error message! I have been happy with TurboTax until now. I am really considering using another service next year.