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What happened? Did your son claim himself, but really is your dependent? Did you end up printing and mailing your own return? That is the only way around that error. When you mailed it did you use a mailing service that would track it, like UPS or certified mail, so you know it was received? It does take longer for a mailed return to be processed, but after about 4 weeks you should see something on the IRS site:
You need your filing status, your Social Security number and the exact amount (line 20a of your Form 1040) of your federal refund to track your Federal refund:
To track your state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
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