How to cancel return

[Kadian]

If you have already transmitted (e-filed) the return you will not be able to cancel it. However, if you are still working on the return and just want to know how to cancel what you have done so far follow the steps below:

1.    Log into your account

2.    Click on “continue my return”

3.    Once in the return > click on “My accounts” at the top of the screen

4.    Click on clear and start over 

Note: The option to clear and start over is only available if you have not yet paid for the program. 

[nickyj88]

I have not filed my return and would like to cancel my payment. How do I do this if I cannot "Clear and start over"?

[lfitzgerald63]

I have not filed the return, but have paid. I want to cancel and use another service - How do I proceed ?

[AkinaLO]

@nickyj88 @lfitzgerald63 Please follow the instructions in the following article to request a refund for your TurboTax product.

How do I request a refund for my TurboTax product?