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Please call TurboTax Customer service. Here is a link: Turbo Tax Customer Service
I had the same issue on a Windows 11 destop computer so I googled the issue and the solution was as follows
The two DLL files, MSVCP140. dll and VCRUNTIME140. dll, are both parts of the Microsoft Visual C++ Redistributable package that's available to download on Microsoft's website. You can simply reinstall the whole package, along with the said DLL files, to resolve the missing MSVCP140
It only took a minute for windows to install the files and no restart was needed
These are normal windows DLL files that I already had on my previous computer
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