3042755
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Law Changes - One Big Beautiful Bill on Aug 6! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I have completed step 3 of the e-file process and it takes me on an endles loop back to starting step 3, but all the information I entered is already there now.

How do I e-file with this error?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
EbonyA
Intuit Alumni

I have completed step 3 of the e-file process and it takes me on an endles loop back to starting step 3, but all the information I entered is already there now.

Try clearing your browser's cache and deleting cookies; you may even try using a different browser altogether. Let us know if the issue persists.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question