turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I have already paid for my $40 processing fee, i had to go back into my info. why is it wanting me to pay again?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
TerukoL
Intuit Alumni

I have already paid for my $40 processing fee, i had to go back into my info. why is it wanting me to pay again?

@karinaugalde96 are you being asked to pay the $40.00 processing fee again? What is the exact message that you are receiving when you sign back in?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I have already paid for my $40 processing fee, i had to go back into my info. why is it wanting me to pay again?

I am also getting this notification. I was advised to delete my state return and re-enter the information but when I did that, it is asking me to pay the 40.00 processing fee again. I already made this payment. 

I have already paid for my $40 processing fee, i had to go back into my info. why is it wanting me to pay again?

yes! So I ended up paying again and just have it come out of my tax refund although they charge an extra $40. I then requested a refund for the first $40 I had paid and recieved it within an hour

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question