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I have a license code from my purchase at Costco, but on my iPad, it says it’s downloaded, with nothing else. Nowhere to enter code or install.

 
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2 Replies
JohnB5677
Expert Alumni

I have a license code from my purchase at Costco, but on my iPad, it says it’s downloaded, with nothing else. Nowhere to enter code or install.

The TurboTax CD/download can only be used on a full PC or Mac.

You can put the Online version on the iPad.

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I have a license code from my purchase at Costco, but on my iPad, it says it’s downloaded, with nothing else. Nowhere to enter code or install.

Desktop download software cannot be used on an iPad.  Only a full PC or Mac meets the system requirements.

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...

 

If you do not have a compute that meets the system requirements, then seek a refund for the download.  Use online TurboTax instead.  You cannot pay for online with the license key.

 

ONLINE 2024

https://turbotax.intuit.com/personal-taxes/online/

 

To request a refund for a TT product

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p...

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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