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skjeldsen
New Member

I have a balance due for the turbotax services. I was wondering if I could change the day that it's due.

 
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2 Replies

I have a balance due for the turbotax services. I was wondering if I could change the day that it's due.

Refer to the email you were sent for instructions and a phone number.

I have a balance due for the turbotax services. I was wondering if I could change the day that it's due.

What happens if the IRS reduces my refund to the point where it no longer covers my TurboTax fees?

If you get hit with a refund offset, what's left over might not be enough to cover your fees. Here's what happens next:

1.    We'll send an email with instructions on how to pay your TurboTax fees (minus the Refund Processing fee, if any) by a certain date.

2.    If the fees remain unpaid by the specified date, we'll send two more followup emails asking that you either pay or request a deferment to prevent the fees from being automatically debited from your bank account.

3.    Finally, if you still haven't paid by the requested date, we’ll send a final email letting you know that we're debiting the fees (minus the Refund Processing fee, if any) and that the auto-debit process cannot be stopped.

The same sequence of events occurs if the IRS is still holding your refund 36 days after your original estimated refund date, except that we'll also debit the Refund Processing fee (if any) in Step 3.


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