I had to sign out to get information for my return and when I sign in and click "continue your 2016 return" it signs me out and states that I've been inactive for 20 min

[ChrisJ]

Please refer to the following links to address website functionality.

• https://ttlc.intuit.com/questions/1901488-how-to-clear-your-cache
• https://ttlc.intuit.com/questions/1900966-how-do-i-delete-cookies

Reply if the issue remains unresolved.