I encountered a problem that required me to uninstall TurboTax after I completed and e-filed my tax forms. The pop-up said the file was saved. After reinstalling the program it does not find my completed tax file. I looked on the upper left at "File" but there are no files found. How do I recover my completed file?
You'll need to sign in or create an account to connect with an expert.
I had a similar problem. recommended answer did not work. Were you ever able to recover your file and if so what was the solution?
After launching the TurboTax program, you can either:
Please note that you'll need to use the same tax-year TurboTax program to open your tax file. For example, use TurboTax 2019 to open your 2019 return, not your 2018 or 2017 return.
Related Information:
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
olwi00
Level 1
Hoplite4Freedom
New Member
gilesv2004
Level 2
jouannets
New Member
marty-in-Naples
New Member