I clicked the link in my email for 50% off Federal product if I completed and filed return by 3/26. I was charged the full $79. How do I get a refund of $39.50?

troyman · ‎June 1, 2019

bradyjameswillia · ‎June 1, 2019

I had the same issue. I was able to contact customer service and the nice lady that i got was amazingly helpful and got me a refund for the 50%. Sounds like normally they want to set up remote screen viewing with your computer so they can actually see the email on your screen, so i would be around your computer when you call. Hope this helps

GabiU · ‎June 1, 2019

Be on the lookout for an email from me.

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I clicked the link in my email for 50% off Federal product if I completed and filed return by 3/26. I was charged the full $79. How do I get a refund of $39.50?