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yanismacovei13
New Member

I got this error: "Payment error Whoops! We hit a snag loading your data. Please try again." Whats should I do?

 
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a week ago
last updated ‎January 24, 2026 5:35 AM
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DoninGA
Level 15
Level 15

I got this error: "Payment error Whoops! We hit a snag loading your data. Please try again." Whats should I do?

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

 

Support is currently open from 5am to 5pm, Monday thru Friday, Pacific time.

a week ago
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