June 1, 2019 8:13 PM
TurboTax cannot fix the fact that the IRS detected that someone else filed using your SSN. This can be fixed only by the IRS.
First of all, you will have to print and mail your return; it cannot be e-filed.
Next, look at the following link to see the steps you will need to take to resolve a possible Identity Theft - https://www.irs.gov/newsroom/taxpayer-guide-to-identity-theft