I got charged twice for turbotax services and I need to be refund one of the fees. What do I do?

[alanaswiston]

I payed 1st time with my PayPal account then it asked me to pay again at the end so I selected for it to come out my refund. I would like my money back please

[ee-ea]

See this info

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-i-double-charged-or-billed-twice/00/...

[VolvoGirl]

What did you pay for the first time?  Maybe the next time it was only for the difference or you added something like a state return or other service.

Did you originally pay for the Desktop CD/Download program?  And then want to efile a state return?  Or use the online version instead of the Desktop program?