Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
somwon
New Member

I got charged twice 39.99 twice 79.98 total. In the past years I've paid one fee, not 2 What happened ?

 
3 Replies
retiree
Level 7

I got charged twice 39.99 twice 79.98 total. In the past years I've paid one fee, not 2 What happened ?

Additional $39.99 fee charged --- sounds like you opted to choose the totally optional service to have your fees deducted from your refund.

Use your credit card instead.

There are at least 2 different screens that ask you to confirm you opted to use (and pay for) that service.

If you have not yet filed your return, you can remove the OPTIONAL Refund Processing Service fees and pay with your credit card:
https://ttlc.intuit.com/questions/1900517-how-do-i-remove-the-refund-processing-service


DonnaLO
Expert Alumni

I got charged twice 39.99 twice 79.98 total. In the past years I've paid one fee, not 2 What happened ?

Here's help reviewing your TurboTax fees:

https://ttlc.intuit.com/replies/4202093

Why was I charged twice:

Here is  some information about seeing 2 identical charges:

https://ttlc.intuit.com/replies/3300086


**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
retiree
Level 7

I got charged twice 39.99 twice 79.98 total. In the past years I've paid one fee, not 2 What happened ?

"If you see two identical charges (down to the penny) in your online statement, one of them is probably a temporary authorization as opposed to an actual charge or debit."   

NOT an accurate statement.  TTax has numerous services and options that have identical prices ---(down to the penny).
Dynamic AdsDynamic Ads
Privacy Settings
v