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Ask the Experts All About the Refund! >> Event happening NOW!!!!
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JamesG1
Expert Alumni

I got an email about a new account

Did you create a new TurboTax account rather than use the TurboTax account from the year before?

 

TurboTax recommends that you use the same account each year so that your information can be automatically transferred to your new return, saving you the time and hassle of data entry.

 

This TurboTax Help explains other reasons you may receive an email.

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