turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I filed since 2 days ago and I have not received any notification if it was accepted or rejected,I checked status on irs and it says no record on file

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

I filed since 2 days ago and I have not received any notification if it was accepted or rejected,I checked status on irs and it says no record on file

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large button labeled "Transmit my returns now".

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

I filed since 2 days ago and I have not received any notification if it was accepted or rejected,I checked status on irs and it says no record on file

Sometimes it takes longer, but there are a couple of things you should check:

 

To efile you have to go all the way to a final screen and clicked on a big orange button "Transmit My Returns Now."    Hopefully, you went all the way and did that.

If so, then soon after you efiled, you should have received an email that the return had been submitted.  Did you get that email?  If necessary, also check your email's spam/junk folder.   You'll later get a second email about whether it was accepted or rejected.

 

If you used Online TurboTax, log in and at the Tax Home what is shown for the status of your efile?   It should indicate "pending" until it's either accepted or rejected.    What status is showing at the Tax Home?   Does it say "pending?"

 

...IRS "says no record on file"

        If you're referring to the IRS "Where's My Refund" tool, there won't be any evidence  in that tool until about 24 hours after you efiled return has been accepted for processing.   If you have an online IRS account, it, too, won't indicate anything yet.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question