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Not sure what you did-- or think you did. BUT---it is impossible to get an "advance" now because you cannot e-file a 2020 tax return until sometime in January. The IRS will not begin to accept 2020 returns until the end of January. The refund advance loan from TurboTax has to be offered to you at the time that you file and you do not get the money until the IRS has accepted your 2020 tax return.
TurboTax will be offering a refund advance loan —but not until January. And you do not get the money until the 2020 e-file has been ACCEPTED by the IRS.You also have to agree to receive your refund on the prepaid TurboTax Visa.
https://turbotax.intuit.com/refund-advance/
And further:
Tax year 2020 is NOT over yet.
Please be careful about being in too much of a hurry to file your next tax return. Many tax forms are not available at the very beginning of the tax season, so you have to wait for your forms. The software still needs updates at the beginning of the tax season.
Although the software will allow you to e-file in early January, the IRS does not begin to accept the e-files until almost the end of January. So your return just sits on the server. If you realize that you made a mistake or left something out—as many people do—you cannot change it.
Every year we see people who are in such a rush to file that they file incorrectly and incompletely. If you file too early and leave out a W-2 or a 1099, or forget to enter information, you will end up having to amend your tax return---and that takes months. Employers have until February1. 2021 to issue W-2's----and ALL of your 2020 W-2's have to be on the same tax return. Many of the 1099's and 1098's you need do not arrive until late January or sometime in February. If you are getting Earned Income Credit or Additional Child Tax Credit, the IRS is going to hold your refund until the end of February no matter how early you file. There seems to be a greater chance of "early" returns being reviewed and those refunds are delayed, or early returns are more often subject to identity verification--which will also delay processing. Filing too early may just be a recipe for a delayed refund. It might go more smoothly for you if you wait until at least mid-February to file instead of e-filing during the first minute that you can do it.
I only filed because I needed emergency assistant and turbo emailed me saying I could get an advance. It is what it is. Thanks though for the information. I didn’t even mean to post on here. Lol thought I was doing a live chat
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