To downgrade to a different TurboTax Online product, follow these steps:
- Open your return
- In the left menu, click "Switch Products."
- Choose "Downgrade."
- Choose "Downgrade to Free Edition."
- Review your return. TurboTax will let you know if you need to upgrade to a higher version.
Alternatively, you can select "Clear & Start Over," but this will erase all your information.
TurboTax Help Article