I filed and it was accepted and they gave me the date for 3/19 but I didn’t receive them and nor can I track them!

[LinaJ2020]

What do you mean by you cannot track them? Maybe you need to contact the IRS.  

Generally, the IRS issues most refunds in less than 21 days, although some require additional time. 

You should only call if it has been:

• 21 days or more since you e-filed
• 6 weeks or more since you mailed your return, or when
• "Where is my refund" tells you to contact the IRS

For more information, click here:

2020 Tax Season

FAQ refund

[kiajanaeroye]

When I go on the irs website or call ... the automatic system says they can’t provide any information pertaining to this return. 

[LinaJ2020]

Are you sure it was filed? Did you receive an email confirming that? 

 Let's double-check:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/ 

[kiajanaeroye]

Yes I received a confirmation from turbo tax

[LinaJ2020]

Due to security purposes, no personal information is allowed to be displayed here allows me to check the details of your status. Therefore, I would suggest you contact our customer service department at TurboTax contact for further assistance.  They should be able to disclose more details about your status.

Also, note that taxpayers who claim the Earned Income Tax Credit or the Additional Child Tax Credit may experience a refund hold. You can also call the IRS again but talk to a real person to check your status.