I file my federal and nys tax retrn via tt

[natr]

When I open the tt file my state info is OK, my federal data is "missing".

I upgraded my computer after filing my return. I should have some 20 years of tt files--I don't see them.

No files were erased when I upgraded.

I do have a pdf of my filed return for 2021, so getting federal 2021 back via tt is not a super necessity, but it would still be "nice" to see it via tt.

[xmasbaby0]

If you used desktop software downloaded/installed from a CD to your own computer, then the tax files are stored locally on your own hard drive or any backup device you used like a flash drive.  They are not stored online.  If you cannot recover them due to a hard drive failure, etc. you can get a free transcript from the IRS or for a fee of $43, an actual copy of your tax return.

https://www.irs.gov/individuals/get-transcript

https://www.irs.gov/pub/irs-pdf/f4506.pdf

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time daily Monday- Friday