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Generally you can only have 3 rejects before you are forced to paper file.
The IRS uses your prior year AGI to combat fraud.
You can request a transcript of your 2018 tax return from the IRS to ensure you have the right number. You can request your transcript online at the following link: Get Transcript
Check these items as well to ensure you have the correct number. If you:
Unfortunately, without the correct number, your only option would be to print and mail in your return.
This article will give you instruction on how to print and mail your return.
I checked my 2018 AGI and it matches what I entered on the 2019 return? Why would this be rejected? We filed jointly, should I be looking at just my wife's AGI?
And now am I going to have to mail my return? Why didn't turbo tax catch this?
Chuck
If you filed jointly in 2018, your Adjusted Gross Income and your wife's AGI is the same.
If you file separately or were single in 2018 then it is possible that it is your wife's AGI that is giving you a problem. If you have already used your 3 rejects you may just have to file by mail.
The IRS requires that your Adjusted Gross Income (AGI) from your tax return from the previous year be included with any tax return e-filed this year.
You can find your 2018 AGI on Line 7 of your Form 1040.
If you had filed with TurboTax last year, the AGI would have been automatically added to the return. If you did not file with TurboTax last year (or if you filed in a different TurboTax account), you will need to enter the AGI from last year manually. The AGI is added near the end of the filing process, just before filing the return.
To find the AGI from a different TurboTax account, sign in to that account, then scroll down on the opening page until you get to Your Tax Returns and Documents. Chose 2018 and download your tax return.
If your previous year tax returns are not available, you can use the IRS Get Transcript tool. Try the online option first. If you are unable to obtain the transcript online, you can have one sent to the address the IRS has on record for you. You can find IRS Get Transcript here.
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