I downloaded Turbotax for Windows 10 but it will not install.

[dhumphries]

When it gets to the install screen it disappears.

[Mike9241]

did you try by deleting the download and trying to download again.  just a little hiccup in the download can cause corruption in the download. 

[RJC64]

This is happening to me.

TT will not launch. It seems to install but doesn't launch from installation. I click the icon and a "white" window comes up with TT - Activation at top but that is all white with just a blue dot in the middle???

Tried uninstalling and did again but same. Never asks for license key. Just white screen w/ blue dot.

Dell i7 w/ Windows 10.

Ideas?

[DoninGA]

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@RJC64 wrote:

This is happening to me.

TT will not launch. It seems to install but doesn't launch from installation. I click the icon and a "white" window comes up with TT - Activation at top but that is all white with just a blue dot in the middle???

Tried uninstalling and did again but same. Never asks for license key. Just white screen w/ blue dot.

Dell i7 w/ Windows 10.

Ideas?

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Another user posted this fix.  See if it works for you -

• change your resolution to 800 x 600 (start>setting >system resolution. once it's been changed, your screen size will look very big. REMEMBER your initial resolution setting!
• launch TT and the activation screen should launch.  copy / paste in your activation code. you should get the 'all set' green check mark
• change your resolution back to what is was originally. 

[RJC64]

Ok that, and/or running in Windows 8 compatability mode, worked. Black magic.

Windows 10 Pro is the OS.

Thx!