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drehmus
New Member

I downloaded a state form in January. My computer crashed. I've retrieved my federal download, but I don't see my state download. How do I get it back?

 
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MichelleLO
Intuit Alumni

I downloaded a state form in January. My computer crashed. I've retrieved my federal download, but I don't see my state download. How do I get it back?

Please reach out to a Customer Support Specialist to see if they can push a download for you. Please see the below FAQ for instructions on reaching the right person for your situation.

https://ttlc.intuit.com/replies/3300041

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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2 Replies
MichelleLO
Intuit Alumni

I downloaded a state form in January. My computer crashed. I've retrieved my federal download, but I don't see my state download. How do I get it back?

Please reach out to a Customer Support Specialist to see if they can push a download for you. Please see the below FAQ for instructions on reaching the right person for your situation.

https://ttlc.intuit.com/replies/3300041

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I downloaded a state form in January. My computer crashed. I've retrieved my federal download, but I don't see my state download. How do I get it back?

Why can't Intuit fix this?  It happens to me every year.  the contact center hours are not so helpful when I booked a 3-day week to get my extension finished.

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