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If you have reviewed it, and after verifying everything is correct but still getting needs review, you may be getting out known issue. You can click here to jump to our FAQ, and then sign up for email updates once we get this issue resolved.
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If you are getting a review message on your W-2, it may be because you imported your W-2 from your employer and there are missing Box 14 categories. Sometimes, box 14 entries of imported W-2's will get filled in, but the categories need to be selected. Please select the appropriate box 14 categories and once that is complete, your W-2 should pass review.
If this does not work, then please delete the imported W-2 and re-enter manually. This should correct the problem.
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