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I don't qualify for free filing. How do I change it to the Deluxe version? It keeps asking me to go back to IRS.gov.
I don't qualify for free filing. How do I change it to the Deluxe version? It keeps asking me to go back to IRS.gov. I've cleared out my return several time, but every time I complete my deductions, it says that I don't qualify for free & my only 2 options are to go back or IRS.gov. I've even selected the Deluxe version from the home page, but once I log in & start again I get the same issue. Please help!
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posted
June 3, 2019
4:47 PM
last updated
June 03, 2019
4:47 PM
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I don't qualify for free filing. How do I change it to the Deluxe version? It keeps asking me to go back to IRS.gov.
You tried Free File but did not qualify? You have to use a different account and user ID to switch back to a paid version of online TT. You cannot switch back using the same account and user ID that you were trying to use for Free File.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
June 3, 2019
4:47 PM
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