turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

rpatino
New Member

I do not have access to the email on file anymore. I can not verify to proceed to receive my refund. What do I do?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
JohnB5677
Expert Alumni

I do not have access to the email on file anymore. I can not verify to proceed to receive my refund. What do I do?

As long as you can sign in, you can change your Email address.

Change sign-in information in the Intuit Account Manager

Follow these steps to change your Intuit Account credentials directly in the Intuit Account Manager:

  1. Sign in to the Intuit Account Manager
    1. Use your sign-in info for QuickBooks, TurboTax, Credit Karma, or our professional tax products.
  2. Select the Sign in & security ICON
  3. Choose from User ID, Email address, Password, or Phone section.
  4. Make your changes.
  5. When you're done, select Save.

Important: Your Intuit Account is connected to all of your Intuit products. Any changes you make apply to all of your Intuit products, including QuickBooks, TurboTax, Credit Karma, and our professional tax products.

 

Please contact us again with any additional questions or to provide some additional details.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies