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I didn't want to pay for premium services, so I changed my method to paying by credit card instead of out of my return, then got charged for premium services anyway.
This was set up in a very dishonest way. I want a refund for the premium services which I did not want or intend to purchase.
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I didn't want to pay for premium services, so I changed my method to paying by credit card instead of out of my return, then got charged for premium services anyway.
It sounds like you are a California filer that originally chose to
pay the TurboTax fees out of the Federal refund. In California that
invokes Premium Services and a 39.99 fee. I assume
you later changed payment methods without properly removing Premium
Services first.
I realize it won't help you now since you
already paid, but here's how it normally is removed. It might help
someone else who sees this thread.
https://ttlc.intuit.com/questions/2154391-how-do-i-remove-the-premium-services-fee
You'll need to phone TurboTax Support during business hours for assistance with any fee/billing issue.
https://ttlc.intuit.com/replies/5566005