TurboTax Online only allows one return per account. You can create up to 5 User Ids per e-mail address.
To start another return in TurboTax Online:
- Sign out of TurboTax Online.
-
Select the TurboTax Online product you want to use for the
second return and proceed.
- On the Create your
account screen,
set up a new login for the second return.
- You can reuse your email
address if you want to receive e-file notifications for the second
return.
- Up to 5 accounts can be tied
to the same email address.
- After you've created the new
account, you can start working on the second return.
Please see the following TurboTax FAQ for additional information. https://ttlc.intuit.com/replies/4882254