I did someone else taxes on my account but am trying to do my own, why can't i

[ChelseaS]

TurboTax Online only allows one return per account. You can create up to 5 User Ids per e-mail address.

To start another return in TurboTax Online:

• Sign out of TurboTax Online.
• Select the TurboTax Online product you want to use for the second return and proceed.
• On the Create your account screen, set up a new login for the second return.
• You can reuse your email address if you want to receive e-file notifications for the second return.
• Up to 5 accounts can be tied to the same email address.
• After you've created the new account, you can start working on the second return.

Please see the following TurboTax FAQ for additional information. https://ttlc.intuit.com/replies/4882254