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44 replies

T
Level 15
Texas RogerLevel 15
Level 15
June 8, 2019
There is no phone support for users of the Free Edition unless you upgrade to Plus services. You can post your question here and someone will try to answer it or upgrade to Plus.
L
LamarDM1970
Level 2
June 24, 2020

Ok

L
LamarDM1970
Level 2
June 24, 2020

How do I upgrade 

S
shneeka40
Level 2
June 8, 2019
My tax refund
S
shneeka40
Level 2
June 8, 2019
My refund
S
shneeka40
Level 2
June 8, 2019
How long it going 2 be
S
shneeka40
Level 2
June 8, 2019
I checked it no answer telling me
S
shneeka40
Level 2
June 8, 2019
Is it hold on my taxes
D
dbonomo4
Level 2
June 8, 2019
I did pay the delux package.
L
larryskarr
Level 2
May 2, 2021

I paid for the deluxe package and can not find a phone # for a live agent.

X
Level 15
xmasbaby0Level 15
Level 15
May 2, 2021

@larryskarr

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
P
peggy955
Level 2
June 8, 2019
My fed and state was rejected. I dont know how to fix it
L
LamarDM1970
Level 2
June 24, 2020

I want to change from mail to electronic I made a mistake please help

DoninGA
Level 15
DoninGALevel 15
Level 15
June 24, 2020
@LamarDM1970 wrote:

I want to change from mail to electronic I made a mistake please help

See this TurboTax support FAQ for changing from mail to e-file - https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online/01/26985

S
Alumni - Champ
SweetieJeanAlumni - Champ
Alumni - Champ
June 8, 2019
@peggy955
What is the rejection message/code?
C
cj110568-
Level 2
June 8, 2019
IND046-01
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