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Did you follow the procedure as shown in the the following TurboTax support FAQ for removing MAX - https://ttlc.intuit.com/community/downgrading/help/can-i-remove-max/01/26691
If you did and MAX is not removed, then contact TurboTax support for assistance.
See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489
If you live in CA and are having the TT fees withheld from your federal refund then the MAX option is added automatically ... it cannot be removed.
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