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slou83
New Member

I clicked the option to add Max to my return then decided not to. It keeps showing up when I review my information. I have removed it several times and it still shows up. Do I have to start all over

 
2 Replies
DoninGA
Level 15

I clicked the option to add Max to my return then decided not to. It keeps showing up when I review my information. I have removed it several times and it still shows up. Do I have to start all over

Did you follow the procedure as shown in the the following TurboTax support FAQ for removing MAX - https://ttlc.intuit.com/community/downgrading/help/can-i-remove-max/01/26691

 

If you did and MAX is not removed, then contact TurboTax support for assistance.

 

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Critter
Level 15

I clicked the option to add Max to my return then decided not to. It keeps showing up when I review my information. I have removed it several times and it still shows up. Do I have to start all over

If you live in CA and are having the TT fees withheld from your federal refund then the MAX option is added automatically ... it cannot be removed. 

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