I clicked on transmit my returns now and nothing happened

dday0976 · ‎June 1, 2019

JakailaLO · ‎June 1, 2019

If your "Transmit My Returns Now" button is not working, it may be due to a CAPTCHA not appearing, where one would need to checkmark "I am not a robot."

First, simply refresh the page in your browser and see if that changes anything.
If not, then log out and clear your browser Internet cache.
Close the browser and reopen it.
Make sure cookies are allowed/enabled in your browser settings so the CAPTCHA will appear.
Log in and try again.
If still unsuccessful, do all the above, then this time open a private window/private browsing (aka "incognito mode").
Log in with the private window (again making sure cookies are allowed) and try the efile again.

NOTE: Also be sure you are not using any script blockers/ad blockers.If so, perhaps they are blocking.

If that doesn't work, see if a different browser (with cookies allowed) will solve it.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

JakailaLO · ‎June 1, 2019

If your "Transmit My Returns Now" button is not working, it may be due to a CAPTCHA not appearing, where one would need to checkmark "I am not a robot."

First, simply refresh the page in your browser and see if that changes anything.
If not, then log out and clear your browser Internet cache.
Close the browser and reopen it.
Make sure cookies are allowed/enabled in your browser settings so the CAPTCHA will appear.
Log in and try again.
If still unsuccessful, do all the above, then this time open a private window/private browsing (aka "incognito mode").
Log in with the private window (again making sure cookies are allowed) and try the efile again.

NOTE: Also be sure you are not using any script blockers/ad blockers.If so, perhaps they are blocking.

If that doesn't work, see if a different browser (with cookies allowed) will solve it.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Expert does your taxes

Do it yourself

Resources

Support

I clicked on transmit my returns now and nothing happened