I cant seem to get past the consent page and keeps looping me back to entering drivers license info which Ive already entered
Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
TurboTax has you covered during Covid. Get the latest second stimulus info here.
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

I cant seem to get past the consent page and keeps looping me back to entering drivers license info which Ive already entered

 
1 Reply
New Member

I cant seem to get past the consent page and keeps looping me back to entering drivers license info which Ive already entered

Make sure that you have entered your driver's license number and use any numbers and/or letters and no spaces in the beginning or in between, or at the end,  and no special characters. 

Keep in mind this is an added security measure, but for most states your return can be filed and will process without your driver's license number. If this keeps happening try taking it out completely.

https://ttlc.intuit.com/questions/2940013-why-are-you-asking-for-my-driver-s-license-or-state-id?jum...

Dynamic Ads
v
Privacy Settings