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K
krimm
Level 2
February 14, 2020
Question

I cannot down load the California tax forms

  • February 14, 2020
  • 3 replies
  • 10 views
No text available

3 replies

I
Irene2805
Level 15
February 14, 2020

Please provide additional information.  What happens (or doesn't) when you try to download CA tax forms?

K
krimmAuthor
Level 2
February 17, 2020

When I click on the CA tax the program, I get the following sequence.

1) Lets load and install your state. 

2) Getting your state.

3) Your software is up to date.

The CA  application software does not open!

 

Ron

 

 

 

K
KatrinaLO
Level 14
February 28, 2020

Please log completely out of TurboTax and try clearing your browser's cache.  A full or corrupted cache can keep TurboTax from functioning properly. Please see the below TurboTax FAQ for instructions:

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

 

If you are still having issues and need assistance, please contact customer support by following the instructions below.   

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

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