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works4tacos
New Member

I can't use the link to upload the driver license because it wants me to upload my id but when I go to do it, my camera won't open

It will let me upload a file but when I try it says there was an error
1 Reply
EbonyA
Employee TurboTax Specialist

I can't use the link to upload the driver license because it wants me to upload my id but when I go to do it, my camera won't open

Try clearing your cache and deleting cookies; if the upload issue still persists you may want to try using a different web browser altogether. The 2 FAQ's below are for your reference:

 

Clearing Cache

 

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