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Thomas Bratton
Returning Member

I can't use my turbotax as when run tubrotax I'm asked for my license code and then it tells me I've used up all my licence codes

 
3 Replies
Critter
Level 15

I can't use my turbotax as when run tubrotax I'm asked for my license code and then it tells me I've used up all my licence codes

See this TurboTax support FAQ if your license code is not working - https://ttlc.intuit.com/community/tax-topics/help/my-code-doesn-t-work/01/871966

For a license code issue please contact TurboTax Support by phone during business hours 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.  

jwsrh2019
New Member

I can't use my turbotax as when run tubrotax I'm asked for my license code and then it tells me I've used up all my licence codes

Not a helpful page. But the only attempt at helping that I've found in a wasted hour of seeking help from Intuit.

 

My installation was fine until I tried to open my return (after IRS says I owe more penalty than Turbotax calculated and put in my tax amount - good job). Can't open the program without submitting to a forced update. Now program requires me to enter my license (again) and then says it's invalid, code 607.

 

Can't get anything about Code 607 from any of the (so-called) "Help" resources.

 

Intuit broke my paid-for software and now prevents me from accessing my paid-for returns.

VolvoGirl
Level 15

I can't use my turbotax as when run tubrotax I'm asked for my license code and then it tells me I've used up all my licence codes

Did you see this one?  

Turbo Tax asks for the License Code each time you start

https://ttlc.intuit.com/community/tax-topics/help/turbotax-2019-requests-license-activation-at-every...

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