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What tax year have you installed the TurboTax software on your personal computer? Which OS are you using, Windows or Mac?
windows11 , turbo tax delux for 2025
Are you able to open the program? Do you get an error when trying to update when it first opens? If you could share more details, we'll try to help. Make sure you don't have any other programs open, and disable your anti-virus software.
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