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Don't continue to try and file. I did it 5x's and now have 5 charges. I never did get a confirmation that it went through either. I ended up going through the IRS official site and filed for less money!
Can you please provide more details so we can assist you? Are you receiving an error message?
If you would like to inquire about a refund, please feel free to contact Customer Support so they can assist you. You will want to use the keywords billing issues when you call so you get to the right person.
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