449144
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

rubyktodd
New Member

I can't figure out why you are charging me $116! I just wanted the most basic option available to file both state and federal. Please explain these charges to me. Thanks!

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
ChrisP1
New Member

I can't figure out why you are charging me $116! I just wanted the most basic option available to file both state and federal. Please explain these charges to me. Thanks!

If your TurboTax Online fees aren't quite what you expected, it's likely you upgraded to a more full-featured version, added a state, and/or chose one or more optional services or add-ons. To view what fees are applied, you can take the steps below:

  1. After signing in to (continuing) your online return, select Tools from the My Account drop-down list in the upper right corner.
  2. In the pop-up window, click the My Fees button to get a breakdown of your TurboTax charges.

Tip: If these instructions don't work (for example, on your mobile device) open the File section and then proceed to the Review Your Order screen. This also shows the breakdown of your charges.

Once you have determined what is causing the increase in cost, you can remove certain features in most cases. Below are some helpful links for the common fees:

  • How do I remove the Refund Processing Service?
  • Can I switch to a lower-priced version of TurboTax Online?
  • How do I delete my state in TurboTax Online?
  • Can I remove PLUS?
  • Can I remove MAX?
  • How do I remove the Premium Services fee?
  • Why am I being charged for TurboTax Federal Free Edition?
  • View solution in original post

    1 Reply
    ChrisP1
    New Member

    I can't figure out why you are charging me $116! I just wanted the most basic option available to file both state and federal. Please explain these charges to me. Thanks!

    If your TurboTax Online fees aren't quite what you expected, it's likely you upgraded to a more full-featured version, added a state, and/or chose one or more optional services or add-ons. To view what fees are applied, you can take the steps below:

    1. After signing in to (continuing) your online return, select Tools from the My Account drop-down list in the upper right corner.
    2. In the pop-up window, click the My Fees button to get a breakdown of your TurboTax charges.

    Tip: If these instructions don't work (for example, on your mobile device) open the File section and then proceed to the Review Your Order screen. This also shows the breakdown of your charges.

    Once you have determined what is causing the increase in cost, you can remove certain features in most cases. Below are some helpful links for the common fees:

  • How do I remove the Refund Processing Service?
  • Can I switch to a lower-priced version of TurboTax Online?
  • How do I delete my state in TurboTax Online?
  • Can I remove PLUS?
  • Can I remove MAX?
  • How do I remove the Premium Services fee?
  • Why am I being charged for TurboTax Federal Free Edition?
  • Unlock tailored help options in your account.

    message box icon

    Get more help

    Ask questions and learn more about your taxes and finances.

    Post your Question