You'll need to sign in or create an account to connect with an expert.
Online and Desktop are 2 different separate things. If you bought the Desktop program but used the Online version you can move your return to your computer and continue and file from the Desktop program without paying for online. Or you will have to pay for Online and try to get a refund for the Desktop program.
I need a simpler way to keep from being charged $44.99 for an edition I already bought at Costco
May I get some additional details? Are you filing on the Desktop Edition? It sounds like you are trying to file on the Desktop and the Online version.
The above post has some great tips on how to proceed without being double charged.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
margomustang
New Member
april.supple
New Member
yibanksproperties
New Member
eschmidt1224
Returning Member
ibaiden
New Member