- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I bought the disk, but when I installed it the form that should have my past returns was blank. WHY? I bought from you particularly to get that sheet of prior returns.
NO they don't! The form has a single sheet with last 4(?) previous years to compare
Topics:
1 Best answer
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I bought the disk, but when I installed it the form that should have my past returns was blank. WHY? I bought from you particularly to get that sheet of prior returns.
I am not a computer expert but the way I understand it is that the prior returns are stored on your own computer and the new program finds and displays them as needed. If you have a new computer or wiped your old memory, you might not have the old records.
2 Replies
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I bought the disk, but when I installed it the form that should have my past returns was blank. WHY? I bought from you particularly to get that sheet of prior returns.
What did you use previously? Desktop software or online software?
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I bought the disk, but when I installed it the form that should have my past returns was blank. WHY? I bought from you particularly to get that sheet of prior returns.
I am not a computer expert but the way I understand it is that the prior returns are stored on your own computer and the new program finds and displays them as needed. If you have a new computer or wiped your old memory, you might not have the old records.
Still have questions?
Make a post
Or browse the Forums