I bought a 2019 TurboTax Deluxe at Target; loaded it on my MacBook; I opened it for the first time today & it has been installing update for 2+ hours is this common or normal?

[halrogoff]

No. Reboot and try installing again. If reinstalling from scratch doesn't work, call Turbotax.

[AlanT222]

you can download your software directly from TurboTax.

1. Go to InstallTurboTax.com.
2. Set up a TurboTax account if you don't already have one. If you do, sign in. (If you don’t remember your credentials, you can walk through our Account Recovery page to see if you already have an account.)
3. Enter your license code in the pop up window.
   • It’s a 14-character combination of letters and numbers (XXXX-XXXXX-XXXXX) that can be found on your CD box insert, envelope, or packing slip.
4. Select your operating system, and select Get Download.
5. Download your software and install.
   • When you get to the Your product is installed, now let's activate it screen, enter your license code in the License code box, and select Continue to complete installation.

If you need help installing, we can help with Windows and Mac .