turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

word-316
New Member

I am using Turbo Tax and it says the document could not be autosaved. You don't have permission.

what does this mean from turbo tax as I try to save it from a download turbo tax desk. Document could not be autosaved. You don't have permission.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

I am using Turbo Tax and it says the document could not be autosaved. You don't have permission.

If you can’t save your tax file the problem is a "MICROSOFT" default setting that has absolutely nothing to do with TurboTax. You need
to make some changes in Controlled Folder Access.
Click the start button and above that button click the settings icon, which is the little gear wheel, to
open the settings applet.
Scroll to the bottom and click the Update & security applet.
On the left, select Windows Security
Under “Protection Areas” click Virus and threat protection.
Under “Virus & Threat Protection Settings” click Manage Settings.
Scroll down to “Controlled Folder Access” and select Manage Controlled Folder Access
If necessary, turn ON controlled folder access. Then under that switch select “Allow an app through
controlled folder access.”
Click Add An Allowed App, then select Recently blocked apps.
Now select TurboTax 2024 and work your way out of everything back to the desktop

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies